THANKS FOR PURCHASING YOUR 2010 SEASON PASS!
The following requirements must be completed before your pass will be issued. If all required items are submitted before the November 5th mail deadline, the season pass will automatically be mailed to the current address we have on file.
PASS PHOTO
You may upload a photo of your choice (up-close head shot with no sunglasses or goggles) via the web or you can have a photo take of you and any ticket selling location. Photos should not be more than four seasons old. If you've had a season pass within the last four seasons your current photo on file can be used.
When uploading a photo please remember that this photo will be used to identify you at the lifts. Use a photo that easily recognizable. This will help us ensure the value of your pass by preventing fraudulent use.
To upload your photo, click here and follow the instructions.
LIABILITY RELEASE AGREEMENT
Each season you must sign a new Liability Release Agreement. Click here to download the form (Adobe Reader 9.0 or above required). Print, sign and return it to us via regular mail or fax to 209.258.4437.
Please note that the 09/10 Liability Release has 3 pages when printed and requires 3 signatures and 2 initials (signature lines will only be visible once the form has been printed). Please make sure to check carefully insuring you've signed all appropriate locations before sending the form.
COLLEGE SEASON PASSES
Proof of college enrollment is needed before any college passes will be issued. Required proof includes a valid School ID and a copy of your class schedule or transcript (showing 9 credits or more) from the semester that the pass is valid for.
No refunds will be given for failure to produce the required proof of enrollment, but any payment may be applied toward the Adult equivalent season pass at the current rate.
SEASON PASS INSURANCE
If you purchased Season Pass Insurance, please review the Description of Coverage. If you decide that you are not satisfied with the coverage provided, Skier Insurance Services (SIS) will make a full refund, less a $4 service fee, as long as no loss has occurred. Requests must be submitted to SIS in writing within 7 days of purchasing coverage. For claims call 800.624.0039.
If you wish to purchase Season Pass Insurance and already bought your pass, contact the Season Pass office at 209.258.PASS. To learn more about coverage offered through Skier Insurance Services, click here.
GETTING YOUR PASS
If all required items are submitted before the November 5th mail deadline, the season pass will automatically be mailed to the current address we have on file. If you do not want your pass mailed please contact us by email requesting to not have it mailed. You may also pick up your pass from the Season Pass office located on the Village Plaza. The office is open every day from 8am - 4pm during the winter season and Thursday - Monday, 8am - 4pm during the off season. If planning a visit during the off season we suggest calling ahead to confirm the office will be open.
CONTACT US
For answers to more specific questions or concerns, please do not hesitate to contact us by calling 209.258.PASS or via email at seasonpass@kirkwood.com.
ALL SEASON PASS SALES ARE FINAL. Season Passes are NON-REFUNDABLE, NON-TRANSFERABLE, and MAY NOT BE RESOLD. If you cannot use your pass due to lack of snow, medical reasons (injury or illness), pregnancy, divorce, moving away or any other reason, YOU WILL NOT RECEIVE A CREDIT OR REFUND, EVEN IF THE PASS IS NEVER PICKED UP OR USED. NO EXCEPTIONS WILL BE MADE.
Season Pass Insurance is available to protect your investment in a season pass. This coverage reimburses you for the value of the unused portion of your season pass if covered medical reasons (injury or illness) prevent you from using it. The cost is 6% of your pass price ($10 minimum). Complete details of coverage are available upon request.
