We Are Epic Together

For the 20/21 season all pass holders get free Epic Coverage, which gives refunds for certain resort closures (e.g. COVID-19), job loss and more. Plus, 19/20 season pass holders get credits for last season.
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Uphill access is currently CLOSED on all portions of Kirkwood Mountain Resort until further notice as we comply with the shelter in place order in California, and requests from Alpine County and the U.S. Forest Service. In addition to the order, the conditions are simply unsafe for skiers, riders, those sledding and first responders. Thank you for respecting all posted closures.

Need Assistance?

As a result of COVID-19 “stay at home” orders, we have temporarily closed the Vail Resorts Call Center. For assistance with refunds, visit Snow.com/RequestRefund. For all other questions, email comments@vailresorts.com or visit snow.com for our latest updates and announcements.